Responsible Play

Before you play

• Set a spending limit before depositing or entering a paid competition.
• Set a time limit and take regular breaks.
• Do not borrow money or use funds needed for essential expenses.
• Do not chase a loss or increase stakes to recover previous results.
• Avoid paid play while distressed, impaired or under pressure from someone else.

Warning signs

• Spending more time or money than planned.
• Hiding play or transactions from people you trust.
• Missing work, school, sleep or financial commitments.
• Feeling unable to stop after a loss or win.
• Using multiple accounts to bypass limits or restrictions.

Controls and support

Use the responsible-play controls available in your account to manage limits, breaks or restrictions. Contact Support when you need help applying a control or reviewing an account.

A restriction may take effect immediately or after checks needed to protect the account and financial records. Attempts to bypass a restriction can lead to further account action.

Age and location restrictions

Do not use paid or prize-enabled play unless you meet the minimum age and legal requirements in your location. Parents and guardians should protect devices and payment methods from unauthorised use.

Get additional help

Where play is causing financial or emotional harm, stop paid play and seek support from a trusted person or a qualified local service. In an immediate crisis, contact local emergency services.